Privacy Statement |
Last Update February 2011 |
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Introduction |
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Our collection of information |
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The personal information we collect may include: |
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· contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers, and physical address; |
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· financial information (including credit card or account information); |
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· information such as your nationality and country of residence; |
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· information used to customize and facilitate your use of our websites, including login and technical information; |
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· inquiries about and orders for our products and services; |
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· information that assists us in identifying the products and services that best meet your requirements; |
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· event registration information; and |
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· feedback from you about our websites and our products and services generally. |
You
are not required to provide any of this information, but if you do not, we may
not be able to provide you the requested service or complete your transaction.
We collect information about your visit to our sites, including what pages you
view, the number of bytes transferred, the links you click, the materials you
access, and other actions taken within FDSI sites. On sites that you enter with
a user ID, we may connect this information with your identity to determine your
potential interests in our products and services. We also collect certain
standard information that your browser sends to every website you visit, such
as your Internet Protocol (IP) address, your browser type and capabilities and
language, your operating system, the date and time you access the site, and the
website from which you linked to our site.
Our use of information
Services and transactions
We
use your personal information to deliver services or carry out transactions you
have requested, such as providing information on FDSI’s products, registering
purchased products, processing product orders, handling warranty claims,
replacing product manuals, answering customer service requests, facilitating
use of our websites, and so forth. In order to offer you a more consistent
experience in your interactions with FDSI, information collected by our
websites may be combined with information we collect by other means.
Website improvement
We
may use your personal information to improve our websites and related FDSI
products or services, or to make our websites easier to use by eliminating the
need for you to repeatedly enter the same information or by customizing our
websites to your particular preference or interests.
Communications
We may use your personal information gathered via our websites to inform you of products or services available from FDSI.
Our
use of cookies and web beacons
Cookies are small files that websites save to your hard disk or to your
browser's memory. We may use them to track the number of times you have visited
the site, to track the number of visitors to the site, to determine and analyze
visitors' use of our sites, to store information that you provide such as your
preferences, and to store technical information useful for your interactions
with our websites. We may use session cookies (cookies that are deleted when
your browser session ends) to store your user ID, elements of your user
profile, to facilitate your movement around our websites and other information
useful in administering the session. You have the ability to accept or decline
cookies. Most Internet browsers automatically accept cookies, but you can
usually modify your browser settings to decline cookies or to notify you when a
cookie is being placed on your computer. If you choose to decline cookies, you
may not be able to fully experience the features of FDSI's websites or other
websites that you visit
Disclosure of your personal
information
Except as described below, personal information you provide to FDSI through our
websites will not be shared outside of FDSI and its affiliates without your
permission.
Disclosure to service providers
FDSI contracts with other companies to provide services on our behalf, such as processing transactions. We provide these companies with only those elements of your personal information they need to deliver those services.
Disclosure to distributors
In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request.
Disclosure in connection with transactions
In
connection with certain transactions, we may disclose some or all of your
personal information to financial institutions, government entities, and
shipping companies or postal services involved in fulfillment.
Disclosures in connection with acquisitions or divestitures
Circumstances
may arise where for strategic or other business reasons FDSI decides to sell,
buy, merge or otherwise reorganize businesses. Such a transaction may involve
the disclosure of personal information to prospective or actual purchasers, or
receiving it from sellers. It is FDSI's practice to seek appropriate protection
for information in these types of transactions.
Disclosure for other reasons
We
may disclose personal information if required to do so by law or in the
good-faith belief that such action is necessary to comply with legal
requirements or with legal process served on us, to protect and defend our
rights or property, or in urgent circumstances to protect the personal safety
of any individual.
Security
FDSI is committed to protecting the security of your personal information. We
use a variety of security technologies and procedures to help protect your
personal information from unauthorized access, use, or disclosure. For example,
we store the personal information you provide on computer systems with limited
access that are located in facilities to which access is limited. For sites to
which you login, it is your responsibility to ensure the security of your
password and not to reveal this information to others. FDSI stores your
password using a one-way hash to increase security and protect the privacy of
your password. When you move around a site to which you have logged in, or from
one site to another that uses the same login mechanism, we verify your identity
by means of an encrypted cookie placed on your machine.
Reviewing your personal information
In some cases, you can review and correct personal information provided through
our websites. In all cases, you can make a request to review and correct your
personal information collected via our websites or ask FDSI to stop using it.
We may take steps to verify your identity before providing you access to your
personal information. You can help us to maintain the accuracy of your
information by notifying us of any change to your mailing address, phone
number, or e-mail address.
Children's information
FDSI does not knowingly collect information from children and does not target
or direct its websites to children.
Links to other sites
Our websites may contain links to other sites such as FDSI distributors and
sales affiliates, professional and government organizations, and publications.
While we try to link only to sites that share our high standards and respect
for privacy, we are not responsible for the content, security, or privacy
practices employed by other sites.
Enforcement of this privacy statement
If you have questions regarding this statement or our handling of your personal
information, please Contact Us. We will promptly address your
concern and strive to reach a satisfactory resolution.
Consent
By using FDSI’s website, you consent to this privacy policy.
Changes to this privacy statement
FDSI may occasionally update this privacy statement. When we do, we will revise
the "last updated" date at the top of the privacy statement.